Importing Charts from Legacy Platform to v3

Note: The one-time chart import from the legacy platform is now complete. If you still need to migrate old charts, please contact support.

Prerequisites

• You must be logged into your account on the new v3 system
• You must have had charts in the previous WordPress-based system
• Your email address must match between both systems

Step-by-Step Import Process

1. Navigate to Your Library:Go to the Library section in your account dashboard.
2. Access the Sync Tool:Click on the Tools dropdown button in the top-right corner of the Library page.
3. Start the Sync Process:Select Sync Charts from the dropdown menu. This will open the sync progress modal.
4. Monitor the Progress:The system will:
   • Connect to the legacy WordPress system
   • Retrieve a list of your charts that haven’t been imported yet
   • Display the total number of charts found for import
   • Import each chart one by one (newest first)
5. Review Import Results:The progress modal will show:
   • A progress bar showing completion status
   • Current chart being imported
   • Number of successfully imported charts
   • Number of failed imports (if any)
   • Error details for any failed imports
6. Handle Errors (if any):If some charts fail to import, common reasons include:
   • Rate limiting from the legacy system
   • Invalid or corrupted chart data
   • Network connectivity issues

   You can retry the sync process to attempt importing failed charts again.

7. Verify Your Charts:After the sync completes, your imported charts will appear in your Library. Each chart will maintain:
   • Original name and birth information
   • Complete Human Design chart data
   • All calculated properties (Type, Strategy, Authority, etc.)

Important Notes

Troubleshooting

If you don’t see any charts to import:

• Verify you’re logged in with the same email address used in the legacy system
• Ensure you had charts saved in the previous WordPress-based system
• Check that your charts haven’t already been imported

If the sync fails completely:

• Check your internet connection
• Wait a few minutes and try again (may be temporary server issues)
• Contact support if the problem persists

After Import Completion

Once your charts are successfully imported:

• You can view, edit, and share them just like any new chart
• All imported charts will be available for generating reports
• You can create new charts directly in the v3 system going forward
• The legacy system data remains unchanged as a backup