Payments & Refunds

Information about billing, subscriptions, one‑time purchases, and refund policies.

Finding Your Invoices and ReceiptsYou can find invoices here: Available at my.humandesign.ai > Account > Membership > Invoice History \n
What to do if you have been double billed?While rare, double billing can sometimes occur due to technical issues. If you believe you’ve been charged twice for your subscription, follow these steps to…
What's your refund policy?Q: What is your refund policy for new memberships? A: For new memberships paid upfront, we offer a 7-day no-questions-asked refund policy. If you are…
Where can I find an invoice for my membership?Looking for an invoice for your membership? You can easily access and download all paid invoices right from your account dashboard. To find your invoice:…