Downloading, Printing, Sharing, and Troubleshooting AI Human Design Reports

Once your AI report is generated, you can save it as a PDF, print it, share it online (if available),
and troubleshoot any issues. This article covers these final steps.

Saving Your Report as a PDF

To download a professional‑looking PDF of your report:

Open the report you want to download.
Click the Save as PDF or Print button at the top of the page (usually a printer icon).
Choose your options, for example:
- Include cover page
- Include table of contents
- Include chart overview
Confirm and wait while the PDF is generated.
Your browser will offer to download the file; save it to your computer or device.

You can then send this PDF to clients, print it, or store it in your own archives.

Printing Your Report

There are two main ways to print your report:

Print the PDF: Open the downloaded PDF and use your system’s print dialog.
Print from browser: Use your browser’s print function on the report page (layout is optimized for printing).

For the cleanest formatting, we recommend printing from the downloaded PDF.

Sharing Your Report (If Available)

If your account or plan supports sharing:

Open the report you want to share.
Click the Share button (often displayed near the PDF or delete buttons).
Copy the secure share link that is provided.
Send this link to the person you want to share the report with.

Depending on settings, the shared link may allow the other person to only read the report,
without editing or regenerating it.

Deleting a Report

If you no longer need a report:

Open the report you want to delete.
Click the Delete button (usually with a trash can icon).
Confirm when asked. Deletion cannot be undone.

Deleting a report does not typically refund credits that were used to generate it.

Troubleshooting Common Issues

1. The Report Is Stuck on “Generating”

It is normal for a full report (especially advanced reports with many sections) to take several minutes.
However, if it seems stuck for a long time:

Refresh the page and wait a few more minutes.
Check your internet connection.
Look for any error message near the top of the page:
- If there is a Try Again or Start Generation button, click it once.
If the problem continues, contact support and include the report ID (visible in the URL or your reports list).

2. “No Credits Available” or “Cannot Generate Report”

This means your account does not currently have enough credits to create or regenerate the report.

Go back to the configuration step and click Buy Credits.
Complete the checkout process.
Return to the Report Generator and try again.

If credits do not appear after payment, try logging out and back in, or contact support with your payment receipt.

3. The Content Does Not Match What I Expected

If the style, focus, or language of the report does not feel right:

Check your topic, language, perspective, and formality settings for future reports.
Use Additional Instructions in your next report to give more detailed guidance.
For the current report:
- Edit sections manually to adjust wording.
- Regenerate specific sections with clearer instructions (for example “focus more on career and less on relationships”).

4. Parts of the Report Are Missing

If one or more sections are empty or very short:

Check whether those sections were actually selected during configuration.
Look at the status of each section:
- If a section is marked as pending or failed, it may not have been generated.
Try regenerating the specific section.
If the problem persists across multiple attempts, contact support with the report ID and section name.

When to Contact Support

Please contact support if you experience any of the following:

Credits were deducted but no report appears.
A report remains in “generating” or “error” for an unusually long time.
Serious formatting problems in PDFs or printed reports.
Any repeated technical errors (for example, the same error message on every attempt).

When you contact support, include:

Your account email address.
The report ID or a link to the report (if possible).
A brief description of what you tried and what happened.

This helps the support team quickly identify the issue and get you back to generating
clear, accurate Human Design reports.