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Payments & Refunds

Information about billing, subscriptions, one‑time purchases, and refund policies.

Can I Have a Free Trial?Free Plan HumanDesign.ai offers a Free plan that gives you access to: Your personal Human Design chart. 5 questions per day with Bella, the AI…
Finding Your Invoices and ReceiptsYou can find invoices here: Available at my.humandesign.ai > Account > Membership > Invoice History \n
How to Upgrade Your AccountOverview Upgrading your account unlocks additional features and higher daily question limits. Available Plans Feature Free Personal Pro Daily Questions 5 50 Unlimited Library Charts…
What to do if you have been double billed?While rare, double billing can sometimes occur due to technical issues. If you believe you’ve been charged twice for your subscription, follow these steps to…
What's your refund policy?Q: What is your refund policy for new memberships? A: For new memberships paid upfront, we offer a 7-day no-questions-asked refund policy. If you are…
Where can I find an invoice for my membership?Looking for an invoice for your membership? You can easily access and download all paid invoices right from your account dashboard. To find your invoice:…